Cookie Policy
Last updated: December 2025
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your browsing experience.
How We Use Cookies
Department of Trouble uses cookies for several purposes, including keeping you logged in, remembering your preferences, analyzing site traffic, and showing you relevant content. We respect your privacy and give you control over which non-essential cookies we use.
Manage Your Cookie Preferences
Take control of your privacy. Toggle cookie categories on or off below, then save your preferences. Your choices are stored locally and will be remembered for future visits.
Essential Cookies
Always ActiveThese cookies are strictly necessary for the website to function. They cannot be disabled without breaking core functionality like authentication, security, and remembering your preferences.
5 cookies in this category
Analytics Cookies
Help us understand how visitors interact with our website. This data is anonymized and used to improve your experience.
4 cookies in this category
Marketing Cookies
Used for advertising purposes. They track your activity across websites to display relevant ads and measure campaign effectiveness.
2 cookies in this category
Note: You can also manage cookies through your browser settings. Blocking essential cookies may prevent parts of this site from working correctly. Your preferences are stored locally and will persist until you clear your browser data.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and shopping cart functionality. You cannot disable these cookies as the site would not work properly without them.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| cookie_consent | Department of Trouble | Stores your cookie preferences | 1 year |
| next-auth.session-token | Department of Trouble | Authentication session token for logged-in users | Session |
| next-auth.csrf-token | Department of Trouble | Security token to prevent cross-site request forgery | Session |
| next-auth.callback-url | Department of Trouble | Stores the URL to redirect to after authentication | Session |
| __Secure-next-auth.session-token | Department of Trouble | Secure authentication session token (HTTPS) | Session |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our site and provide you with a better experience.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics - distinguishes unique users | 2 years | |
| _ga_* | Google Analytics - maintains session state | 2 years | |
| _gid | Google Analytics - distinguishes users | 24 hours | |
| _gat | Google Analytics - throttle request rate | 1 minute |
Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They help us measure the effectiveness of our advertising campaigns.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta | Facebook Pixel - tracks visits across websites | 3 months |
| _fbc | Meta | Facebook Pixel - stores last visit information | 3 months |
What Data Do We Collect?
Transparency matters. Here's exactly what each cookie category collects:
- Essential: Session identifiers, security tokens (CSRF protection), authentication status, and your cookie consent preferences.
- Analytics: Page views, session duration, pages visited, device type, browser information, and approximate location (country level). All data is anonymized and aggregated.
- Marketing: Ad interactions, conversion events, audience segments for targeted advertising, and cross-site browsing patterns.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. For information about these cookies, please refer to the respective third-party privacy policies:
Your Rights Under GDPR
If you are in the European Economic Area (EEA), you have certain rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct inaccurate data.
- Right to Erasure: You can request deletion of your personal data.
- Right to Withdraw Consent: You can withdraw your cookie consent at any time using the preferences panel above.
To exercise any of these rights, please contact us at privacy@departmentoftrouble.com.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We encourage you to review this page periodically.
Contact Us
If you have questions about our use of cookies, please contact us at privacy@departmentoftrouble.com.