Terms of Service

Agreement to Terms

By accessing or using the Department of Trouble website (departmentoftrouble.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our website.

Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Interfere with the proper functioning of the website
• Attempt to gain unauthorized access to our systems

Products and Orders

Product Descriptions

We strive to accurately describe and display our products. However, colors may vary slightly due to monitor settings.

Pricing

All prices are in USD and do not include shipping or applicable taxes. We reserve the right to change prices at any time. Prices at checkout are final.

Order Acceptance

Your order is an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.

Payment

We accept major credit cards via Stripe. By providing payment information, you represent that you are authorized to use that payment method. You agree to pay all charges at the prices in effect when incurred.

Shipping and Delivery

Shipping times are estimates and not guarantees. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control. Risk of loss passes to you upon delivery to the carrier.

Returns and Refunds

Our return policy is described on our Returns page. By making a purchase, you agree to the terms of that policy.

Intellectual Property

All content on this website, including text, graphics, logos, images, and designs, is the property of Department of Trouble or its licensors. You may not reproduce, distribute, or create derivative works without our written permission.

User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials. You are responsible for all activities under your account.

AI Barkeep

Our AI barkeep chat feature is provided for informational and entertainment purposes. Responses are generated by AI and may not always be accurate. Do not rely on AI responses for critical decisions.

Limitation of Liability

To the fullest extent permitted by law, Department of Trouble shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Indemnification

You agree to indemnify and hold harmless Department of Trouble and its affiliates from any claims, losses, or damages arising from your violation of these terms or misuse of our website.

Governing Law

These Terms shall be governed by the laws of the State of Illinois, without regard to conflict of law principles.

Changes to Terms

We may modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the new terms.

Contact

For questions about these Terms, contact us at legal@departmentoftrouble.com.